Valoraciones de viajeros
Opinión general
7,4
Bueno
Basado en 5.321 opiniones
Abordaje
7,5
Confort
7,3
Tripulación
8,1
Entretenimiento
7,3
Comida
7,0
Encuentra vuelos baratos en LATAM Airlines
Ida y vuelta
Económica
Información sobre LATAM Airlines
| Código IATA | LA |
|---|---|
| Rutas | 121 |
| Ruta principal | Antofagasta Cerro Moreno a Santiago de Chile Aeropuerto Internacional Comodoro Arturo Merino Benítez |
| Aeropuertos en los que opera | 45 |
| Aeropuerto principal | Santiago de Chile Aeropuerto Internacional Comodoro Arturo Merino Benítez |
Comentarios recientes
Puntuación de viajeros
629
462
337
190
184
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8,0
Desventajas: Calidad de comida
opinión proveniente de
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2,0
Ventajas: No se realizó el viaje, ahora no sé quien me responde por mi dinero, la aerolinea indica que el viaje está en devolución, quien responde??
Desventajas: todo, el vuelo se canceló, cómo calificarlo si no ocurrió, y no hay claridad de cómo proceder con la reclamación.
opinión proveniente de
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8,0
Ventajas: Jhfrhjm
opinión proveniente de
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8,0
Desventajas: Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line.
opinión proveniente de
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8,3
Desventajas: My seat wasn’t clean. Dirt was visible. We used Clorox wipes to clean it before sitting down. If someone had previously sat there with an illness, we would certainly be at risk. Very disappointing to see during Covid-19 outbreak.
opinión proveniente de
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8,0
Ventajas: seat was comfortable
Desventajas: On a long flight, lack of drinking water during the flight, need to improve on this. Lack of communication needs to be improved
opinión proveniente de
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8,0
Ventajas: Comfortable flight, friendly staff
opinión proveniente de
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10,0
Ventajas: El vuelo fue a tiempo y sobretodo muy facil de obtener el pasabordo. La gente muy amable y eficiente. Gracias!!! The fly was on-time, I got the boarding pass easy and fast, stuff was Wonderful!! Thanks
Desventajas: At this time all worked perfect for me the way how it is.
opinión proveniente de
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8,0
Desventajas: Q tenga mas entretenimiento
opinión proveniente de
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7,0
Desventajas: Seats looked older generation and configuration not great
opinión proveniente de
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2,0
Desventajas: Would not let us board with 25 minutes prior to departure Because they lock their doors 35 minutes prior
opinión proveniente de
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10,0
Ventajas: The middle seat empty AMAZING!
Desventajas: Bigger glass for wine !
opinión proveniente de
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10,0
Ventajas: The free middle seat because the flight was not full.
Desventajas: Bigger glass for wine
opinión proveniente de
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8,0
Ventajas: Yes
Desventajas: Serve some type of beverage with out charging a lot
opinión proveniente de
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9,6
Ventajas: All good
Desventajas: To drop the bag was very messy
opinión proveniente de
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4,6
Desventajas: Two suitcases were lost
opinión proveniente de
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5,0
Ventajas: The crew was nice
Desventajas: Had to switch planes, flight was delayed almost 3 hours
opinión proveniente de
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6,3
Desventajas: The flight was delayed at the last minute
opinión proveniente de
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6,8
Ventajas: Good crew
Desventajas: Seats way too cramped.
opinión proveniente de
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2,0
Ventajas: nothing
Desventajas: everything
opinión proveniente de
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7,6
Ventajas: Crew was helpful, worked to make the passengers feel comfortable.
Desventajas: The connection didn’t allow for enough time so I missed my connecting flight. LATAM doesn’t recognize PreCheck, even though US airports do offer that but without the printout boarding pass passengers can’t take advantage of the shorter lines. LATAM also charged for both flights to check baggage instead of charging once for the whole trip.
opinión proveniente de
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8,6
Ventajas: All the staff was great.
Desventajas: I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?
opinión proveniente de
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10,0
Ventajas: Super friendly crew and great seats.
opinión proveniente de
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10,0
Ventajas: The crew was very friendly, and the food was the best I've had on a plane trip.
opinión proveniente de
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7,3
Desventajas: They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight.
opinión proveniente de
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5,2
Desventajas: Our flight was cancelled with no explanation created a nightmare for us and latam did not step up. Very disappointing
opinión proveniente de
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5,6
Ventajas: the crew was good!
Desventajas: It was freezing inside, and I could not regulate the cold, I became sick on the way to my vacation
opinión proveniente de
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5,0
Ventajas: Plane was fine.
Desventajas: Awful baggage experience. Forced to check my carry-on and pay an absurd fee even tho (1) it is sized for the overhead bin, (2) the plane bins were well-sized, and (3) there were few passengers on board. Time and money wasted.
opinión proveniente de
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8,0
Ventajas: Amazing crew. Speedy boarding even having to board a bus to the airplane.
Desventajas: Mini sandwiches could be served.
opinión proveniente de
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10,0
Ventajas: The crew
Desventajas: It was excellent for me
opinión proveniente de
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6,0
Ventajas: The crew were good.
Desventajas: I wanted to change the returning day, but the charge was too much. More consideration for the client.
opinión proveniente de
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8,3
Ventajas: the most important thing for me is to arrive on time. Everything else is secondary.me
Desventajas: music selection was not good. The crew has to try to wake you to offer you food instead of bypassing you in your eyes are shut. I never got a meal either way.
opinión proveniente de
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2,0
Desventajas: Terrible airline and airport system... the boarding system is a disaster... after waiting in line for so long they send you to different counters to pay for bags... on top of that they didn’t check in one of the 6 in my group by the attendant’s mistake and they closed the flight in us...there is a bussing system that “takes you to the plane” and when we finally made it to our gate the bus made their last of the 2 trips to the plane. So we lost our flight to Cusco and ruined our entire first day of touring in Cusco..... your system or multiple check in/ cashier/customer service counters is a disaster and it makes zero sense. I will NOT fly latam again.
opinión proveniente de
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5,6
Desventajas: Call for stewards was not working and the temperature of the flight was miserable. Kept asking to reduce the cold and nothing. I had a window seat and there was no way to avoid the air/ac on my face the entire flight. MISERABLE!
opinión proveniente de
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2,0
Desventajas: Everything!
opinión proveniente de
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3,6
Ventajas: Entertainment
Desventajas: You misled people not telling I have to pay for luggage
opinión proveniente de
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9,3
Ventajas: El abordaje muy fácil y rápido
opinión proveniente de
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4,0
Ventajas: Mediocre flight and service
Desventajas: Check-in was terrible, boarding also very disorganized. Crew on board was ok; very few flight attendants spoke English.
opinión proveniente de
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3,0
Desventajas: Muy mal el embarque y la entrega de maleta express pésimo servicio, al embarque me hicieron entrar como si estuviera abordando y luego me hicieron esperas como si estuviera afuera esperando el llamado de mi fila en zona de embarque
opinión proveniente de
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6,0
Ventajas: Yes ..... but you have to pay in order to fly confirtable , they dont give you alternative!
Desventajas: Not to pay for ítems that are bebefits with Workdmember credit CARD Santander I paíd luggage and they dont return money baca even if you made the mistake
opinión proveniente de
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10,0
Ventajas: Free flight change.
Desventajas: Meal selection was average.
opinión proveniente de
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8,6
Ventajas: The crew was very warm.
Desventajas: Seats very tight.
opinión proveniente de
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2,0
Desventajas: Atenção aos passageiros. Voo atrasado além de mala extraviada. Sem notícias desde o dia 28/01.
opinión proveniente de
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6,6
Desventajas: the cabin and seats are old and seems dirty
opinión proveniente de
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10,0
Desventajas: Que no hagan esperar tantas horas y luego cancelar y reprogramar el vuelo para el dia siguiente
opinión proveniente de
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4,3
Desventajas: Check-in was terrible, the agent checked our suitcase and then found out that we can't take the flight and the suitcase was gone. After waiting 3 hours at Medellin the suitcase was still not found. We left , besides we missed half of our vacation day, and after calling a lot we got the suitcase back in Guatapé. So much trouble for us because the agent was not able to do the check-in properly.
opinión proveniente de
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9,6
Desventajas: Quick, easy, no problem.
opinión proveniente de
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8,0
Ventajas: Crew was good
Desventajas: Seat not comfortable
opinión proveniente de
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8,0
Desventajas: Seat comfort
opinión proveniente de
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6,0
Ventajas: Crew cordiality
Desventajas: Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies.
opinión proveniente de
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2,0
Desventajas: They got our bag out of the plane and then lost it, had no earphones whatsoever.
opinión proveniente de
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8,0
Desventajas: Good airline, will fly them again
opinión proveniente de
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5,6
Ventajas: New plane, nice crew, good entertainment, good food.
Desventajas: The flight was delayed by 4 1/2 hours and it was handled horribly. First, I had to wait at check-in for 1 hour despite having checked in online. Next, we were told hourly-wise to check-in at the gate to find out when our flight would leave. This was a hassle and caused me a lot of stress since I had to make new plans with a new itinerary for my arrival in Chile where I was supposed to meet my elderly parents. The staff kept telling me they didn't know when we'd leave asking me to check back four times before they were able to give me a definite time. Aweful experience that caused me a lot of stress and inconvenience.
opinión proveniente de
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4,3
Desventajas: The flight was delayed 7 hours
opinión proveniente de
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10,0
Ventajas: Helpful crew
opinión proveniente de
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9,0
Ventajas: nice crew for sure!
Desventajas: not to charge the extra cost for the checking bags!
opinión proveniente de
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8,3
Ventajas: the crew was really nice! there is not enough space for legs!
Desventajas: if they could not charge extra for the checking bags!
opinión proveniente de
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2,0
Desventajas: There was a fee to carry 2 normal size bags.. This was not disclosed in ur website and i will file a complaint
opinión proveniente de
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3,0
Desventajas: El espacio entre asientos es muy reducido. Las rodillas pegan contra el asiento de en frente. Muy incómodo y genera impacto en la espalda.
opinión proveniente de
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8,0
Ventajas: Helpful crews
Desventajas: self-serve bag drop to speed up the bag drop process
opinión proveniente de
Estado del vuelo
Mapa de rutas de LATAM Airlines
Principales aeropuertos en los que opera LATAM Airlines
- Aeropuerto Santiago de Chile Aeropuerto Internacional Comodoro Arturo Merino Benítez (SCL)
- Aeropuerto Lima Aeropuerto Internacional Jorge Chávez (LIM)
- Aeropuerto Buenos Aires Aeropuerto Internacional Ministro Pistarini (EZE)
- Aeropuerto Antofagasta Cerro Moreno (ANF)
- Aeropuerto Iquique Cavancha (IQQ)
- Aeropuerto Calama El Loa (CJC)
- Aeropuerto Bogotá Aeropuerto Internacional El Dorado (BOG)
- Aeropuerto São Paulo Cumbica (GRU)
- Aeropuerto Puerto Montt El Tepual (PMC)
- Aeropuerto J. F. Kennedy de Nueva York (JFK)
- Aeropuerto Rio de Janeiro–Galeão Intl (GIG)
- Aeropuerto Montevideo Aeropuerto Internacional de Carrasco (MVD)
- Aeropuerto Miami (MIA)
- Aeropuerto Isla de Pascua Mataveri Intl (IPC)
- Aeropuerto Copiapó Aeródromo Desierto de Atacama (CPO)
Información de contacto de LATAM Airlines
- LA Código IATA
- +56 600 526 2000 Llamar
- latam.com Visita
Política de cancelación de LATAM Airlines
Según avanza la situación con el coronavirus (COVID-19), LATAM Airlines actualizará sus políticas en concordancia. Ponte en contacto con LATAM Airlines directamente para obtener la información más actual sobre las tasas de cancelación. Puedes encontrar la información más reciente sobre las políticas de LATAM Airlines aquí: LATAM Airlines Políticas y avisos de viaje
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.