|Ruta principal||Denver a Phoenix-Sky Harbor|
|Aeropuertos en los que opera||99|
Ventajas: Nice quick flight that was on time and comfortable.
Desventajas: No complaints. Southwest is easily my favorite airline!!
Ventajas: Spacious seating and boarding was a breeze!
Desventajas: Nothing really could have been better, Southwest is a super nice airline to use in comparison to some of the other top airlines.
Desventajas: If the security guards would not touch me ever with dirty gloves at SMF airport… And if the security would actually clean the machines so we don’t have to step in people’s feet sweat... in fact can we do away with that process all together as it seems to be gross and contaminating???:)
Ventajas: Love southwest! Flight was early and smooth
Ventajas: Crew was up beat and positive
Desventajas: Boarding was rushed and confused many people.
Ventajas: Leaving middle seat open for saftey
Desventajas: Serve soft drinks
Ventajas: Fast boarding, and with COVID they kept the middle seat open so it was very nice.
Desventajas: We had a weather delay but there's nothing the crew/airline can do about that!
Ventajas: boarding better, plane cleaner, luggage delivered quick
Ventajas: better and more efficient boarding, cleaner plane
Desventajas: entertainment system did not work
Ventajas: Keeping the middle seat open
Desventajas: More beverage options
Ventajas: I loved the crew and the seating.
Desventajas: The person behind the counter announced the flight so I expected her to control the boarding process. However, a different person about 30 yards down at the actual gate controlled boarding. I didn't notice this and wasn't listing to her because I was waiting for the person behind the counter to talk and almost missed my flight.
Ventajas: No hassle boarding in/out
Desventajas: Nothing. It was a comfortable RT flight
Ventajas: I felt like the proper steps were being taken to travelsafely. Most travelers were cooperative with social distancing and the open middle seat makes a big difference in not feeling like you are too close to others.
Desventajas: seems like mini cans of soft drinks with paper straws would be just as safe as the glass of water, but I realize that the airlines need so save every penny possible right now.
Ventajas: Great flight! Left exactly on time. Arrived ten minutes early! Great landing! Kudos to the pilot!
Desventajas: A glass of wine and a cheese / grape appetizer!
Desventajas: Snacks maybe :)
Ventajas: Nice enough crew.
Ventajas: Friendly crew
Desventajas: Comfy seats
Ventajas: Todo muy bien
Desventajas: La verdad todo estuvo muy bien
Ventajas: Only 90+ passengers
Desventajas: A minor delay
Ventajas: Every lthing was awesome
Ventajas: Great crew. Easy boarding, and we were able to preboard!
Ventajas: Unable to get on plane
Desventajas: Allowing us the ability to get on the flight
Desventajas: They could have let us on the plane. We got the email. Threw out our food and ran across the airport with 10 minutes before takeoff and they refused to let us on
Desventajas: bien considerando la pandemia
Ventajas: Crew was accommodating.
Desventajas: No food choice. No beverage services. Limited movie selection
Ventajas: Easy airport to access and get through security quickly
Desventajas: No food service
Ventajas: Everything was great I enjoyed the flight
Desventajas: Nothing everything was perfect
Ventajas: The empty seats!
Everyone was very courteous and never felt uncomfortable or unsanitary at all.
Ventajas: Crew and safety measures were excellent
Desventajas: Customer service was poor in that the flight should have been canceled before I had to go to airport in light of the Tropical Storm Isaias which would make landfall at the same time that the flight was scheduled to leave. The Airline should try to reduce undue COVID-19 exposure. People should also be notified of the need to apply for authorization from the Ministry of Health and Wellness to enter Jamaica. #sensitization
Ventajas: Southwest takes precautions
Ventajas: I flew through the pandemic so this experience is a little different. I enjoyed the precautions that they had in place. When I normally travel I travel with a mask because well, people travel sick all the time. They loaded up 10 people at a time, and I honestly think that it went by a lot faster than when we are lined up and load 30 people at a time with the first 20 still in the loading ramp.
Desventajas: cold can of water vs only room temp? if that's even a complaint.
Desventajas: Free earbuds instead of a passive-aggressive rule for my kids.
Ventajas: The flight attendants
Desventajas: Direct flight from oak to Colorado Springs
Ventajas: Great crew. Felt very clean and safe.
Ventajas: The employees its a good persons and the pilot
Desventajas: It is good that we are going through this situation but it is not to give us water and chips I felt worse than a prisoner
Ventajas: Southwest crew was amazing and the flight boarding was very quick!
Desventajas: More snack and drink options
Ventajas: Appreciated the crew being so nice & boarding in groups of 10 to social distance. Wish the middle seat could remain blocked out for comfort purposes
Desventajas: Would recommend the crew to tell passengers to remain seated until it was their turn for their row to exit the plane. Everyone stood up once the seatbelt lights turned off & were bunched up on the aisle together.
Ventajas: Carry on bag.
Desventajas: I would like a drink! You can still take covid precautions and give us a coke can. Maybe no ice, no cups, sure. But handing me a Coke can with a gloved stewardess is very unlikely to spread a respiratory virus. I was very disappointed. I felt like I was on Spirit all of a sudden.
Ventajas: Watched Frozen 2, easy boarding, felt safe
Desventajas: Such hard efforts to make it better but it is so hard in these times. That’s why excellent
Desventajas: Nothing. I love SOUTHWEST!!!!
Desventajas: The Beverage options- hot beverages to be included
Desventajas: My mom booked the flight so I could not use the in Flight entertainment
Ventajas: Amazing staff, great flight, early arrival
Ventajas: Everything went smoothly and everyone was so friendly
Ventajas: 737-800 is the greatest!
Ventajas: 737-800 is beautiful and spacious
Desventajas: Charges on the plane. But Maybe they were there and I wasn’t looking because COVID makes for anxious travel.
Ventajas: I would like it if people stop touching me in the security line all together… And what’s up with that x-ray thing I think that’s going to far as far as personal decency...
Desventajas: Ban security x-rays and and people touching my breasts or my armpits or anything everybody has touched on me for the last 10 years ... I’m tired of it! This must end #timesup on Airport security groping. Signed AFI (N) | BAFTA (N) | BERLIN (FFN) | METHODFEST (W) | OUTFEST (3/N) | PAFF (3/N) | TRIBECA (FTW) | SXSW (W) | Actor & Artist | @vanessaborn
Ventajas: The crew was supportive.
Desventajas: Not being on the tarmac for nearly 3 hours due to a "warning light" could have been better.
Desventajas: We were delayed for about an hour. Obviously, no one can control the weather, but there could have been more information regarding the delays.
Ventajas: Entertainment was good care was friendly
Desventajas: Comfort and space of the seats Horrible
Desventajas: Considering the virus restrictions everything was good
Desventajas: More drinks especially alcohol
Desventajas: More drink choices especially alcohol
Ventajas: Southwest is incredibly generic right now leaving the middle seat open. Friendly crew and on time flight.
Desventajas: Power ports at the seat would be nice.
Ventajas: Crew was amazing not a lot of food options
Desventajas: Seats could be more comfortable