Puntualidad (no hubo) Sin ninguna prioridad para pasajeros con niños Muy desordenado el abordaje al avión
La verdad que para lo que me costó el billete podría haber sido mucho mejor el viaje, - El avión no tenía pantallas de tv para entretenerse. Son muchas horas y estar viajando en un gigante que solo tiene asientos un poco reclinables es demasiado. - la comida "nefasta" de lo peor. Un pan pequeño con queso y una especie de pepino viejo sin sabor, lo peor de todo es que nos dieron el mismo pan en la cena y el desayuno. Con una botella de agua y un zumo de manzana . La próxima vez volar con BOA será mi última pero última opción
3 horas de retraso en la salida.
Retraso de 1 hora y media, cambio de puerta de ingreso y falta de información oportuna
Do not flight in BOA, pay a little bit more and you can use Copa or Avianca, this company is a nightmare from the boarding process, plane quality, services, etc, etc.
Ventajas: "La tripulacion amable"
Desventajas: "Tofolo demas...un avion viejo....tan adi que los asientos tienen cenicero"
Ventajas: "Very COVID sensitive and careful crew and company"
Desventajas: "They need an option for in-flight entertainment ñ"
Ventajas: "Abordaje y en horario"
Desventajas: "Todo bien"
Desventajas: "Entertainment for 7 hours of flying must be considered. Too few flight attendants which made service very slow and poor."
Ventajas: "La tripulación es excelente, los asientos son cómodos, la comida no está mal. La puntualidad es lo mejor de la aerolinea!"
Desventajas: "No hay entretenimiento a bordo, pero por el precio del pasaje está más que bien!"
Desventajas: "The crew was not very friendly or smiling. The dinner was ok but only 2 choices and the sandwich served from Bolivia to BA was horrible. The crew never passed by again to ask if anyone wanted more water, soda, tea ..."
Ventajas: "Overall experience was outstanding. Clean, comfortable aircraft combined with excellent crew constantly and sincerely concerned about the passengers wellbeing. Not the standard rudeness of certain airline service overworked and unfriendly crew."
Desventajas: "At the airport the line for checkin can definitively be better organized. Rather slow."
Ventajas: "The airline employees at the counter was great. Kind and considerate at all times"
Desventajas: "The airline should invest some money in entertainment options. 11:30 hs just watching the trip development on the screens placed over the aisle, is not only boring but way behind today’s trends."
Ventajas: "The flight was priced right and direct but the plane is pretty old and didn’t have any outlets or entertainment"
Desventajas: "See above"
Ventajas: "Very friendly crew. Great leg room. Great price."
Desventajas: "Entertainment"
Ventajas: "The crew was very friendly, and tended to all my needs. They always offered me more water or drinks. The food was great. The boarding was from back to front, which made things so much easier and less stressful."
Desventajas: "There was no entertainment."
Ventajas: "Nothing"
Desventajas: "Flight was delayed for 11 hours, lost my Miami connection to Wisconsin, had to buy another ticket to reach my destination."
Desventajas: "Puntualidad"
Ventajas: "asientos amplios y comódos; el precio"
Desventajas: "el sistema de entretenimiento... me gustaria que tuviera pantallas en cada asiento"
Ventajas: "La puntualidad"
Desventajas: "La comida y el entretenimiento abordo"
Ventajas: "Avión grande y cómodo para estirar las puernas"
Desventajas: "Comida"
Ventajas: "Attendants were fine and accommodating. The flight was on time and smooth."
Desventajas: "The interior of the plane was pretty dated and no inflight entertainment was provided. It was a 7 hour overnight flight, which meant that was okay, but my three kids normally look forward to something interesting. Food and drinks were basic but tasted fine."
Desventajas: "The crew left a XXX Lady left by my side. This person had to eat on my tray because she didn’t fit into her chair... there was no assistance from the crew to move me or her."
Ventajas: "Everything was great. I honestly have no complains. I love the fact that they keep you fed the entire time."
Desventajas: "The annoying children in the back which wasn't the crew's fault and they helped with calming them down."
Ventajas: "Service is ok and boarding was fast"
Desventajas: "old plains and not very clean"
Ventajas: "The crew on land tried to do their best to speed up the boarding, but the departure was delayed 45 min because "connection problems" and warned only 15 minutes before boarding should started"
Desventajas: "Small airport with almost no services, plain is old and not clean"
Ventajas: "No complaints"
Ventajas: "El vuelo fue muy tranquilo. Sin un solo sobresalto ni turbulencias. Es un vuelo corto así que no hay mucho más que agregar."
Ventajas: "Good Service onboard. Very old plains, not clean and no Entertainment"
Desventajas: "Not clean and crew on earth not polite"
Ventajas: "Nada bueno puedo decir. El servicio es como iberia hace 50 años. El cliente no vale nada."
Desventajas: "Nos tuvieron 2h dentro del avion con una sola explicacion de 30 segundos. Problemas tecnicos. Tras las 2h pidieron desalojar el avion. Etc. Sali corriendo y no volvi"
Ventajas: "Crew was nice, seat configuration 2-3-2"
Desventajas: "Old planes, long flight with no entertainment, paid for exit row seat & directed to move because we don't speak Spanish. Totally understand this, but there should have been something on the booking site to alert us to the fact that we would not be allowed to sit in that row. It's irritating when you pay for something, you think you're going to get it, and then it's refused to you, when the situation could have been easily avoided in the first place."
Desventajas: "Abordamos 1 hora tarde y mala comida"
Ventajas: "We got there checked in and checked the bags. We went to the what we thought was f but was not. We happened to turn a corner with no signs. After going to the bathroom and sitting for 20mins, i thought it was weird no one was calling boarding 12mins before the flight. After talking to two people they said they left."
Desventajas: "No paging for checked in guest, no warning of early departure."
Ventajas: "Good service at the counter"
Desventajas: "They sold me a Business ticket and there was no Business on the flight. I asked for a reimbursement on the ticket and they told me that I had to contact VAYAMA. I did not get on the flight."
Desventajas: "they didn't have enough fuel. Two hours in Jamaica to refuel which was not scheduled ruined the rest of our day. We were unable to make our appointments"
Ventajas: "The friendly flight attendants"
Desventajas: "The burocracy on the check inn for both flights, the clerk didn't know or was scared to make mistake so she was asking for things that I didn't need"
Ventajas: "Excelente service from their staff"
Desventajas: "Airports for the stops in Bolivia are very poor in service and confort and even in Miami the gate is an old one, also a very bad one. To be considered if the stop is long enough. No entertainment and the food is not good."
Ventajas: "la puntualidad de los vuelos"
Desventajas: "In the flight from Buenos Aires to Miami we had to spend 5 hs VVI airport waiting for the connection flight."
Ventajas: "The Crew is fine"
Desventajas: "It all starts at the Miami old terminal, with long lines. Sporting luggage is charged for oversize even if you are taking skis. The plane is a small one, no entertainment, poor food. If you are connecting in Santa Cruz de la Sierra, the airport over there is so small and you cant even charge your phone."
Ventajas: "good food, good service, helpful stewards"
Desventajas: "the flight to Miami left late. the return flight to Santa Cruz also left late. No movies."
Desventajas: "I'm not there yet! Delayed in Miami"
Desventajas: "el retraso de la aeronave tanto en la ida como en el retorno......falta de limpieza en el avión.........."
Ventajas: "Ample blankets/ plIllows Courteous crew"
Desventajas: "Boarded plane late with additional search of carry-ons. Congested flight Needed a vegetarian alternative"
Ventajas: "My flight from Sucre to La Paz at 3.50pm was cancelled by the airline without explanation. I was not informed in advance. We were informed only at the check-in front desk. It was delayed for more than two hours and had to be stoped over another city. Tne arrive time was later than 3 hours for 45 min. flight."
Ventajas: "Absolutely the worst flight I've ever taken."
Desventajas: "no entertainment, hot air, men crew were jerks."
Ventajas: "I didn't like at all"
Desventajas: "I didn't like it because the never were trying to work with me in my hard situation of cencelation even though I have trip protection in my flight and also I have a serious hard situation too"
Ventajas: "Food and boatding"
Desventajas: "We didn,t have blankets neither pillows"
Ventajas: "excelent service acceptable food attentive stewards, great price. we fly BoA"