Puntualidad (no hubo) Sin ninguna prioridad para pasajeros con niños Muy desordenado el abordaje al avión
La verdad que para lo que me costó el billete podría haber sido mucho mejor el viaje, - El avión no tenía pantallas de tv para entretenerse. Son muchas horas y estar viajando en un gigante que solo tiene asientos un poco reclinables es demasiado. - la comida "nefasta" de lo peor. Un pan pequeño con queso y una especie de pepino viejo sin sabor, lo peor de todo es que nos dieron el mismo pan en la cena y el desayuno. Con una botella de agua y un zumo de manzana . La próxima vez volar con BOA será mi última pero última opción
3 horas de retraso en la salida.
Retraso de 1 hora y media, cambio de puerta de ingreso y falta de información oportuna
Ventajas: "La tripulacion amable"
Desventajas: "Tofolo demas...un avion viejo....tan adi que los asientos tienen cenicero"
Ventajas: "Abordaje y en horario"
Desventajas: "Todo bien"
Ventajas: "La tripulación es excelente, los asientos son cómodos, la comida no está mal. La puntualidad es lo mejor de la aerolinea!"
Desventajas: "No hay entretenimiento a bordo, pero por el precio del pasaje está más que bien!"
Desventajas: "The crew was not very friendly or smiling. The dinner was ok but only 2 choices and the sandwich served from Bolivia to BA was horrible. The crew never passed by again to ask if anyone wanted more water, soda, tea ..."
Ventajas: "Overall experience was outstanding. Clean, comfortable aircraft combined with excellent crew constantly and sincerely concerned about the passengers wellbeing. Not the standard rudeness of certain airline service overworked and unfriendly crew."
Desventajas: "At the airport the line for checkin can definitively be better organized. Rather slow."
Ventajas: "Very friendly crew. Great leg room. Great price."
Desventajas: "Entertainment"
Ventajas: "Very friendly crew. The legroom was so much better than most airlines. The price was great."
Desventajas: "Entertainment"
Ventajas: "The crew was very friendly, and tended to all my needs. They always offered me more water or drinks. The food was great. The boarding was from back to front, which made things so much easier and less stressful."
Desventajas: "There was no entertainment."
Ventajas: "The crew and captain"
Desventajas: "They need to be more kind of serious respect the time"
Ventajas: "Everything was ok, the flight was on time, all the crew was kindly, the seat was comfortable."
Desventajas: "They should have better food on board"
Desventajas: "Puntualidad"
Ventajas: "asientos amplios y comódos; el precio"
Desventajas: "el sistema de entretenimiento... me gustaria que tuviera pantallas en cada asiento"
Ventajas: "La puntualidad"
Desventajas: "La comida y el entretenimiento abordo"
Desventajas: "There was a delayed"
Ventajas: "Avión grande y cómodo para estirar las puernas"
Desventajas: "Comida"
Desventajas: "Did not give updates on delay. No communication to passengers"
Ventajas: "Todo en hora buena atención"
Desventajas: "Hubo turbulencia y cancelaron las bebidas"
Desventajas: "I think they should offer more water, it is a long trip and I was deshidrated"
Ventajas: "It was ok. Short flight. Good service."
Desventajas: "Bolivian immigration"
Ventajas: "Everything was great. I honestly have no complains. I love the fact that they keep you fed the entire time."
Desventajas: "The annoying children in the back which wasn't the crew's fault and they helped with calming them down."
Ventajas: "The crew on land tried to do their best to speed up the boarding, but the departure was delayed 45 min because "connection problems" and warned only 15 minutes before boarding should started"
Desventajas: "Small airport with almost no services, plain is old and not clean"
Ventajas: "On time, no glitches"
Ventajas: "El vuelo fue muy tranquilo. Sin un solo sobresalto ni turbulencias. Es un vuelo corto así que no hay mucho más que agregar."
Ventajas: "La atención de las azafatas fue muy gentil, me agradó el servicio."
Desventajas: "La atencion de las ,azafatas fue muy gentil. El catering muy agradable."
Desventajas: "Cancelled for ”weather” which just a low cloud cover In Sucre. Perhaps it was bad at the origin of the flight. The plane never arrived. The other 2 airlines at that airport were flying. Suspicious. If it was truly weather problems, then it is OK. Only 1 flight a day made it a large problem. They did not say how they would deal with the 2 days of passengers backed IF it was to fly the next day. We found another form of transportation."
Ventajas: "Nada bueno puedo decir. El servicio es como iberia hace 50 años. El cliente no vale nada."
Desventajas: "Nos tuvieron 2h dentro del avion con una sola explicacion de 30 segundos. Problemas tecnicos. Tras las 2h pidieron desalojar el avion. Etc. Sali corriendo y no volvi"
Ventajas: "Crew was nice, seat configuration 2-3-2"
Desventajas: "Old planes, long flight with no entertainment, paid for exit row seat & directed to move because we don't speak Spanish. Totally understand this, but there should have been something on the booking site to alert us to the fact that we would not be allowed to sit in that row. It's irritating when you pay for something, you think you're going to get it, and then it's refused to you, when the situation could have been easily avoided in the first place."
Desventajas: "Mi madre es adulta mayor y viajaba con mi hermano. cuando pedimos que por favor la atendieran como adulto mayor para evitar la larga fila, se negaron. Le indicaron que como viajaba acompañada, podía ir a sentarse. Que el acompañante hiciera la fila. Que descortés, que falta de cumplimiento de la LEY."
Desventajas: "Abordamos 1 hora tarde y mala comida"
Ventajas: "We got there checked in and checked the bags. We went to the what we thought was f but was not. We happened to turn a corner with no signs. After going to the bathroom and sitting for 20mins, i thought it was weird no one was calling boarding 12mins before the flight. After talking to two people they said they left."
Desventajas: "No paging for checked in guest, no warning of early departure."
Ventajas: "The flight was very reasonably priced."
Desventajas: "Uncomfortable seat."
Ventajas: "la puntualidad de los vuelos"
Ventajas: "I'm not sure if the aircraft had some problems. I was sitting next to the window and I have never felt the floor and window that cold before."
Desventajas: "I'm not sure if the aircraft had some problems. I was sitting next to the window and I have never felt the floor and window that cold before. Lack of tv, outlet"
Ventajas: "Nothing"
Desventajas: "Everything"
Ventajas: "I love how professional and comfortable BOA is. If I could fly BOA all over the world, I would."
Desventajas: "There was a mechanical problem with the plane that caused my flight to be delayed for about 6 hours. Of course, I wish this would not have happened, but it was not the airline's fault. They were very gracious, provided beverages for us free of charge while we waited, explained things to me in English (very helpful, as my Spanish is not great), and made sure we were still accommodated for our connecting flight in another city."
Ventajas: "Flight attendants were quick and efficient."
Desventajas: "Side note- other inter Bolivian flight attempted to purchase online but system didn't work"
Desventajas: "el retraso de la aeronave tanto en la ida como en el retorno......falta de limpieza en el avión.........."
Ventajas: "Great service, and the food was actually very tasty and fresh! I was comfortable and felt like I was in good hands. Thanks! Also loved the pillow and blankets, as well as the wine, which was surprisingly very high quality and also put me to sleep."
Ventajas: "There was no way to check in ahead of time, either on-line or otherwise. It would be helpful. The staff was friendly, the seats comfortable with plenty of leg room."
Desventajas: "The meals are at awkward times. I would prefer one or the other, but not both."
Ventajas: "SAME AS ABOVE"
Desventajas: "SAME AS ABOVE"
Ventajas: "I liked the service in cabin plus the vegetarian meal was decent. Request in advance though. Comfortable seats. Can't beat the price."
Desventajas: "NO AIR CONDITIONING VENTS! It got very hot at times and there's no way for you to get fresh air of you're feeling sick."
Ventajas: "Nothing"
Desventajas: "food sucked, no entertainment, hour late, they suck"
Ventajas: "Good service, kind attention"
Desventajas: "No way to check in"
Desventajas: "Si se acepta una valija de cabina desde España a Bolivia, porque cuando se aborda Santa Cruz-Cochabamba, en algunos casos no se acepta, peor aun cuando se diferencia a personas, vía por ejemplo que justamente a un pasajero antes se le acepta ingresar a cabina una valija fuera de las dimensiones de norma y a mi se me niega la misma valija de cabina con las dimensiones establecidas, para ser llevada en buzón, normalmente esta valija se lleva en la mano por las cosas delicadas que se trae y una cosa de estas enfada de sobremanera.............."