Encuentra vuelos baratos en TAP AIR PORTUGAL

Ventajas: The flight got cancelled without any communication with me. No refund, very poor customer service.

Desventajas: Communication!!!

Ventajas: NOTHING because they cancelled the flight and wanted to charge me 100% more for an alternate flight during the corona virus crisis. They were price gouging which is unforgivable

Desventajas: Their leadership has much to do in terms of their actions in a pandemic situation. Shame on them!!!

Ventajas: I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me

Desventajas: It is always better to buy tickets through the airline.

Ventajas: Food

Desventajas: I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!

Ventajas: Estoy molesta porque nos cancelaron el vuelo y ya teníamos reservado habitación en Oporto. Perdí el hospedaje €32. Nos asignaron en una nueva aerolínea KLN, donde corrimos para no perder el vuelo ya que tenía 15 minutos para abordar mi madre de 65 años y yo. Corrí en buscar las maletas ya registradas y hacer el procedimiento de check in y pierda de abordar para legar a tiempo. Gracias a Dios no perdimos el vuelo. Pero KLN nos indicaron que ellos no sabían de la cancelación y que no se hacían responsables del hospedaje. Al buscar en el aeropuerto de Holanda TAP AIR PORTUGAL no se hizo responsable. Por lo tanto pague una noche extra €45. Mas el servicio de taxi. En fin. Solo espero que me ayuden con la devolución de una noche por medio de TAP AIR PORTUGAL.

Desventajas: Dar información completa al momento de cancelar un vuelo.

Ventajas: Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned.

Desventajas: A different airline

Ventajas: The on-board entertainment

Desventajas: More food, more water

Ventajas: Boarded fast

Desventajas: Hours of flight

Ventajas: Quick flight

Desventajas: Bad delay, long security line there

Ventajas: Smooth flight

Desventajas: More food, more water

Ventajas: The price was good. The staff really tried to help, but the restrictions from TAP headquarters made them effectively powerless

Desventajas: The flight was canceled last minute. TAPs phone support were not allowed to reschedule anyone on alternate carriers, but told me that the check in agents had that power. Meanwhile, the check in agents in Boston had been banned by TAP headquarters to rebook anyone on other carriers, and were unaware that the phone support were giving the passengers conflicting information. In the end I was automatically rebooked for a flight 72 hours later (not realistic for me...). I gave up and headed home from the airport after 2 hours. People who needed help with hotel bookings (not me luckily) most likely had to wait in line a lot longer than that

Ventajas: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful

Desventajas: TAP being on time and giving a reason why the flight was late

Ventajas: Not much. Poor service, bad crew

Desventajas: Better service

Ventajas: Sleeping and being left alone

Desventajas: Food, Service by cabin crew because they never smiled

Ventajas: Sleeping.

Desventajas: 1 hour delay Duden to luggages!

Desventajas: Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future.

Ventajas: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.

Desventajas: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.

Ventajas: La puntualidad

Desventajas: Mostraron 5 minutos antes la puerta de embarque, este terminal es muy grande por lo que ponen a afnrse a la gente

Ventajas: Horrible service

Desventajas: Nasty people

Ventajas: The entertainment was ok.

Desventajas: Everything else was terrible. From check-in to boarding to flight.

Ventajas: Todo

Desventajas: Todo

Ventajas: La atención

Desventajas: Todo, mi sistema de entretenimiento no funciono, el punto para recargar mi celular no funcionó, la comida mala, la organización para abordar mala

Desventajas: Customer service from the crew, it could be nicer and better attitude and more positive.

Ventajas: The price is affordable

Ventajas: The lady checking me in was nice

Desventajas: Items were stolen from my bag

Desventajas: TAP doesn't understand the first thing about customer service.

Ventajas: There is nothing to like about the flight

Desventajas: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.

Desventajas: Boarding procedures