Valoraciones de viajeros
OPINIÓN GENERAL
8,5
Excelente
Basado en 349 opiniones
En general
8,8
Abordaje
8,8
Confort
8,6
Tripulación
9,0
Entretenimiento
7,8
Comida
8,2
Encuentra vuelos baratos en THAI Smile
Ida y vuelta
Económica
Información sobre THAI Smile
| Código IATA | WE |
|---|---|
| Rutas | 71 |
| Ruta principal | Bangkok Suvarnabhumi a Aeropuerto Internacional de Phuket |
| Aeropuertos en los que opera | 33 |
| Aeropuerto principal | Bangkok Suvarnabhumi |
Comentarios recientes
Puntuación de viajeros
65
18
6
4
6
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10,0
Ventajas: On time, clean smooth ride. Landed early!
opinión proveniente de
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10,0
Ventajas: Brilliantly safety-conscious crew but very personable.
Desventajas: It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK.
opinión proveniente de
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10,0
Ventajas: The crew was the most expert crew I have seen. I fly thousands of miles every year. Their alertness to safety was unprecedented for me. In Yangon the counter personnel were equally excellent, safety-conscious and personable.
Desventajas: It would be really nice not to have to board a bus in BKK to be shuttled to my next flight.
opinión proveniente de
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3,3
Desventajas: I understand that the crew was probably tired, but I believe they can be friendlier.
opinión proveniente de
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5,6
Desventajas: Since no one was in first class and I was in the first row not allowing me to use the restroom Up front when there was a long line in the back seemed rude
opinión proveniente de
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7,6
Ventajas: Good and being on time
Desventajas: So far so good for its price
opinión proveniente de
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10,0
Ventajas: Lovely people. Lovely service. Good food.
opinión proveniente de
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10,0
Desventajas: Good job
opinión proveniente de
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10,0
Ventajas: Great services
Desventajas: Great seat and smooth flight
opinión proveniente de
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10,0
Desventajas: Entre todos las compañías en que volé en este viaje, considero que es la que ofrece mejor servicio
opinión proveniente de
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10,0
Ventajas: Super cool light meal in a little bag. Best budget airline I have flown.
opinión proveniente de
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7,0
Ventajas: Seamless boarding and deviating.
Desventajas: Thai Smole seats offer the least legroom in my experience. Very narrow.
opinión proveniente de
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2,0
Desventajas: My booking name TANG MENGLY Why ticket show LY MENGTANG My mom can not get the fly we bought anther ticket for 140 dollar
opinión proveniente de
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6,0
Desventajas: An hour delay for no expressed reason is not acceptable.
opinión proveniente de
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4,0
Ventajas: Nothing apart from kind crew
Desventajas: Food was really not good at all! Very poor The inside of plane was not clean!
opinión proveniente de
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9,3
Ventajas: I'm very justifying for the flight.
opinión proveniente de
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9,3
Seamless operation!
Ventajas: On-time departure and arrival.
Desventajas: Nothing to complain about.
opinión proveniente de
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5,6
Delayed flight
Ventajas: Airfare was reasonably priced.
Desventajas: Delay. This was the third flight in a week that I encountered flight delays of up to 15-20 minutes.
opinión proveniente de
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8,6
Excellent short hop
Desventajas: Nothing negative
opinión proveniente de
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8,6
tight connection, no problem
Ventajas: we had only an hour to get through immigration and connect to another flight...with a child in tow. There was an airline rep that met us at the plane and drove us to the next gate and directed us to a quick immigration line. Fantastic!
opinión proveniente de
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10,0
Much better than our Australian carrier.
Ventajas: Great flight on Thai Smile.
opinión proveniente de
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7,6
Friendly staff
Ventajas: friendliness of staff
Desventajas: Entertainment program was boring, leg space limited
opinión proveniente de
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7,6
Desventajas: No online check-in available. Waited very long for someone to show up at check-in desk a few hours before the flight.
opinión proveniente de
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9,6
great food and comfort
Ventajas: love the food
opinión proveniente de
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8,6
Ventajas: Comfort and ease of boarding always makes Thai airlines a great trip. The staff is so helpful and friendly.
Desventajas: There wasn’t any tv to watch and not by way of magazines either.
opinión proveniente de
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6,6
Desventajas: Getting our bags took a long time
opinión proveniente de
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10,0
Ventajas: Good services
Desventajas: Good service and comfortable
opinión proveniente de
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10,0
Ventajas: Services
Desventajas: Non
opinión proveniente de
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8,6
All around easy trip!
Ventajas: Easy to book, travel and get around with.
Desventajas: The on board snack isn’t great.
opinión proveniente de
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10,0
Ventajas: The relaxed atmosphere and attentiveness of the flight attendants
Desventajas: The distance of the terminal to the aircraft
opinión proveniente de
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7,0
Beware the baggage fees
Ventajas: Seats were comfy and staff helpful and nice.
Desventajas: $60 charge for 10 kilos overweight limit. This is terrible.
opinión proveniente de
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8,3
Desventajas: Nothing
opinión proveniente de
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4,0
Ventajas: We paid for a thai international flight which includes allowing us to use the lounge. We were told in china that WE was the airline not thai international and we could not use the lounge, had no baggage allowance other than the minimum. We chose TG because it was star alliance and we are permanent lifetime gold members. There is no reason to pay a premium for TG if it is not a TG flight and we cannot use the lounge or have a low baggage limit. The check in staff noted our bags were exactly 20 kgs each and said there would be a charge of USD45 per kilo if we had exceeded that amount. This is ridiculous given that we should have the same as UA or SG.
Desventajas: I have already mentioned the false advertising and poor service in china. TG cannot tell its loyal customers it is a TG flight and then charge for TG and then say it is not a TG flight. Nothing works right in China but i hope now that we are in thailand TG will honor its normal benefits to star alliance gold and platinum members. Otherwise, we wont fly TG any more.
opinión proveniente de
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10,0
Amazing service
Ventajas: Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff.
Desventajas: Vegetarian food option
opinión proveniente de
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10,0
Great flight!!
Ventajas: Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US.
Desventajas: Loved everything
opinión proveniente de
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8,0
Not allowed to use kindle in airplane mode
Ventajas: Not Allowed to read on my kindle in airplane mode. Made for dry boring and long flight!!!
opinión proveniente de
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10,0
Ventajas: Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent.
Desventajas: None.
opinión proveniente de
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7,3
Definitely recommend Thai Smile
Ventajas: Service
Desventajas: Delay
opinión proveniente de
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10,0
Impressed
Ventajas: For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly.
Desventajas: Nothing.
opinión proveniente de
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7,6
Two trips on Thai Smile overall Pretty Good
Ventajas: Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights
Desventajas: They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant.
opinión proveniente de
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10,0
Ventajas: Great service
opinión proveniente de
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10,0
Ventajas: Very nice
opinión proveniente de
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2,0
Ventajas: We arrived safely
Desventajas: They kept canceling flights. Bad service would not fly again.
opinión proveniente de
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7,6
Fine flight
Ventajas: Crew was friendly and helpful, boarding was easy, flight was smooth
Desventajas: No entetainment, food just a pretty untasty sandwich
opinión proveniente de
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10,0
Great flight
Ventajas: Great short flight. Flight attendants were really hustling to get everyone served and picked up after on such a short flight.
Desventajas: When I booked with Thai Smile direct, the booking somehow added insurance. I know I did not choose insurance. Working with AMEX ;to dispute those charges. Be careful if you book direct with Thai Smile.
opinión proveniente de
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10,0
Ventajas: smooth as silk
opinión proveniente de
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10,0
Ventajas: friendly, professional crew
opinión proveniente de
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9,2
Ventajas: I would highly recommend flying with this airline. It was a very efficient process and the staff was not only helpful but very nice.
opinión proveniente de
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4,6
So so experience
Desventajas: The flight from BKK-VTE did not allow online check-in and had to check in at the airport. The line to check in had 10 people in front of me which then proceeded to take over 1.5 hours to reach the counter. then was the very last person to get on the flight - the plane then didn’t leave for another 30 minutes. Thai Smile managed to make a 1 hour flight to Vientiane turn into a 4-5 hour journey between arriving early, waiting forever in the counter check in line, then being driven to the plane and actually leaving. Bangkok Airways and Air Asia (don meaung) is the better option for this short journey.
opinión proveniente de
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2,0
No refund even due to injury
Desventajas: I had a fracture in my leg several days prior to my trip so had to cancal all. My thai smile tickets were booked with vayama. They r the only suppliers whom declined my request for free cancaltion or even freeze our tickets.
opinión proveniente de
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9,6
Phuket to Chiang Mai
Ventajas: Friendly staff through every step of the way.
Desventajas: Vegan food options would be a wonderful addition. Everything else was great!
opinión proveniente de
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10,0
Embarrassing Terminal
Desventajas: There's only one down side of this flight. The Lucknow international airport terminal is downright embarrassing. There are four or five desks to handle passport control. That's fine, but none has a label on it as to who should be at which. NonIndians should go to the extreme left one. Then they have one xray machine that all arrivals have to put their carry-ons through while the previous flight is trying to put all their heavy luggage (they are most likely all male workers coming from the Gulf). Then there is a small, rickety belt with everyone crowded around for the luggage. Well, there are two belts, but only one is functional. And to top it off, most of the luggage carts have at least one broken wheel! Amazing and embarrassing when arriving from any terminal almost anywhere! Lucknow, you have a lovely domestic terminal, wake up and build an international one! Shurum ki bat ha!
opinión proveniente de
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10,0
Love Thai Smile
Ventajas: Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!
Desventajas: Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!
opinión proveniente de
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2,0
Didn't register to flight in transit zone BKK
Desventajas: Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied
opinión proveniente de
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9,6
Ventajas: There was no line to check in and the attendant very easily accepted our luggage to check in with no weight, size, or payment issues Was pleasantly surprised to get a snack box with a sandwich and beverage on such a short flight LOVED the online videos (practical jokes program), where no headphones were needed to enjoy
Desventajas: Fish sandwich wasn't my favorite
opinión proveniente de
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9,6
Will Fly Thai Smile Again
Ventajas: The crew was incredibly friendly, warm and helpful. Excellent service on board the aircraft with comfortable seating. And the meal served was delicious! (I never thought I would say that about food served on an airplane)
Desventajas: Boarding process was a bit slow and cumbersome, but, to be fair, I noticed it wasn't much different than all my other flight experiences in Thailand.
opinión proveniente de
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10,0
Wonderful airline! High quality, friendly service!
Ventajas: On boar meal was great. Customer service was outstanding!
Desventajas: They don't offer more flights!
opinión proveniente de
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10,0
Thanks to Thai Smile for starting flights from Chittagong
Ventajas: Ground and in flight service, food, aircraft
opinión proveniente de
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10,0
Best airline in Thailand and Asia
Ventajas: what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!
Desventajas: Nothing that I can think of.
opinión proveniente de
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7,6
Ventajas: Quick flight
Desventajas: 40 minute delay
opinión proveniente de
Estado del vuelo
Mapa de rutas de THAI Smile
Rutas populares
Vuelo
Origen
Destino
dom.
lun.
mar.
mié.
jue.
vie.
sáb.
D
L
M
M
J
V
S
130
Bangkok
BKK
Chiang Rai
CEI
680
Bangkok
BKK
Zhengzhou
CGO
116
Bangkok
BKK
Chiang Mai
CNX
269
Bangkok
BKK
Hat Yai
HDY
281
Bangkok
BKK
Phuket
HKT
245
Bangkok
BKK
Krabi
KBV
48
Bangkok
BKK
Khon Kaen
KKC
291
Bangkok
BKK
Narathiwat
NAW
20
Bangkok
BKK
Ubon Ratchathani
UBP
8
Bangkok
BKK
Udon Thani
UTH
131
Chiang Rai
CEI
Bangkok
BKK
681
Zhengzhou
CGO
Bangkok
BKK
117
Chiang Mai
CNX
Bangkok
BKK
270
Hat Yai
HDY
Bangkok
BKK
282
Phuket
HKT
Bangkok
BKK
246
Krabi
KBV
Bangkok
BKK
41
Khon Kaen
KKC
Bangkok
BKK
292
Narathiwat
NAW
Bangkok
BKK
21
Ubon Ratchathani
UBP
Bangkok
BKK
9
Udon Thani
UTH
Bangkok
BKK
576
Bangkok
BKK
Luang Prabang
LPQ
577
Luang Prabang
LPQ
Bangkok
BKK
590
Bangkok
BKK
Ciudad de Siem Riep
REP
591
Ciudad de Siem Riep
REP
Bangkok
BKK
252
Surat Thani
URT
Bangkok
BKK
251
Bangkok
BKK
Surat Thani
URT
Principales aeropuertos en los que opera THAI Smile
- Aeropuerto Bangkok Suvarnabhumi (BKK)
- Aeropuerto Aeropuerto Internacional de Phuket (HKT)
- Aeropuerto Aeropuerto Internacional de Chiang Mai (CNX)
- Aeropuerto Hat Yai (HDY)
- Aeropuerto Khon Kaen (KKC)
- Aeropuerto Udon Thani (UTH)
- Aeropuerto Ubon Ratchathani (UBP)
- Aeropuerto Chiang Rai (CEI)
- Aeropuerto Aeropuerto Internacional de Krabi (KBV)
- Aeropuerto Surat Thani (URT)
- Aeropuerto Ciudad de Siem Riep Aeropuerto Internacional de Angkor (REP)
- Aeropuerto Aeropuerto Internacional de Rangún (RGN)
- Aeropuerto Aeropuerto Internacional de Nom Pen (PNH)
- Aeropuerto Vientiane Wattay (VTE)
- Aeropuerto Narathiwat (NAW)
Información de contacto de THAI Smile
- WE Código IATA
- +662 118 8888 Llamar
- thaismileair.com Visita
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.