Encuentra vuelos baratos en Scoot

Desventajas: arrived one hour before flight, all counter staff had disappeared. On-line check-in was not available as an option, could not get checked in and as a result missed my flight

Desventajas: Flight delayed. Please be punctual if can’t be earlier.

Desventajas: Flight delayed.

Ventajas: Air Crew was polite. Ground crew was the slowest and most inefficient group of people I've witnessed. There'd be 3 people working, but 2 of them would be talking to each other, letting the queues build up.

Desventajas: Ground experience was pretty terrible at the airport. Most likely I'd avoid flying through here again.

Ventajas: The leg room

Desventajas: Boarding process

Ventajas: Enjoyed buying extended leg room

Desventajas: Water should be a standard on a 4 hour flight

Ventajas: The flight was smooth despite bouts of turbulence. The crew ensured everyone was strapped in and the pilot made a prior announcement before flight take-off. Most Pilots don’t.

Desventajas: The check-in process took extremely Long as there were only two counters open. The boarding process was a joke. Despite the announcement to board by rows, there was no enforcement whatsoever and it was free for all.

Desventajas: I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work.

Desventajas: Flight with Scoot are not very well organized. for as large a fleet and number of flight locally should be better. no onboard entertainment nor refreshments. Staff not very personable either.

Ventajas: Head rest not comfortable. Short distance okay not long one.

Desventajas: Plane is old i think. Take off and landing time plane some shaky and sound not pleasant.

Ventajas: Extremely rude.

Desventajas: I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water.

Ventajas: I hope never to fly Scoot again.

Desventajas: Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met.

Desventajas: Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded

Ventajas: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.

2 hours delayed because an update in the software

Ventajas: It was a good flight

Desventajas: The long delay......

You get what you pay for

Desventajas: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

Could use an update of refreshments available.

Ventajas: Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Desventajas: Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

Desventajas: The flight was delayed for over 30 mins.

you get what you pay for

Ventajas: Nice aircraft, on time departure and arrival

Desventajas: reclining seats only in business class, not lay flat. pay for everything except the bathroom

Air hostess were rude.

Ventajas: Nothing

Desventajas: Flight crew’s attitude. The fact that there was no overhead space and the crew didn’t Check additional bags. Had to stove the bags u def the seat and there was no room to stretch my legs. The flight crew had the most pathetic attitude and was rude beyond imagination.

Ventajas: comfortable seat

Desventajas: No TV on plane

Desventajas: The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later.

Business muy incomodo

Ventajas: Personal amable

Desventajas: Te dan 1 comida y 1 bebida el resto hay que pagarlo. Se paga el internet y no tienen televisores.

Beware of this very poor airline!!!!!!

Ventajas: Price

Desventajas: Everything but the price. Worst customer service ever!!!

Very Basic

Ventajas: Being a budget airline, you really get what you pay for. Seats do not recline. Minimum legroom. I was thankful that it was only a 1-hour flight

Desventajas: Stiff, uncomfortable seats without controls. Just adequate legroom for a 5’3” person

Late 2 hours both ways

Ventajas: Affordable biz class

Desventajas: Really poor food and flight was delayed 2 hours both ways

Food not bought inside the aircraft not allowed to eat

Desventajas: If they have a policy that passengers cant eat food bought outside the aircraft they should make sure that they have variations/choices on their menu. I can only eat fish but they dont have it on their menu so i brought my own food but the crew asked me to stop eating it because it was not allowed. Im hungry and tired and was upset that time.

Ventajas: Boarding

Desventajas: Confort

Cramped

Ventajas: The cost was cheap

Desventajas: There wasn't much room for someone who is 6'4''

Average

Ventajas: The departure time was delayed but the crew made every effort to arrive on time. Kudos to the pilots. The cabin crew was excellent.

Desventajas: I get that it’s a budget flight, so no frills. I wasn’t expecting bottled water but at least offer some water in a cup. The water bottles being sold was expensive and too small. They encourage us to stay hydrated but not everybody can keep shelling out money for water, and strictly no outside food or drinks. Can they at least allow us to bring water, short flights not so much a problem but long flights, not so good for that strict rule.

Ventajas: Cheap

Desventajas: Disorganized boarding

Food not fit for animals

Ventajas: Nothing to like

Desventajas: How can the the airline serve such terrible food that smells of processed plastic!!! It is served burning hot and unedivle.

Bueno

Ventajas: Puntual

Desventajas: Que cobren todo aparte pero es lowcost.