Ventajas: New aircraft, had a VOD service in your own device, also optional paid WiFi. We were offered water during the flight. The price was good and everything went smooth.
Desventajas: Security in PRG airport is done at the gate - after the duty free shops, so there's no way to go back. No toilet or water fountain at the gate area after security - only a vending machine is available and benches. You can bring liquids bought in the duty free shops only if you ask at the cashier to get it packed in a special bag. That's probably not the airlines fault, but it is something to note when departing from PRG. The check in process is also very slow, that is due to Israeli security questioning, the line gets all around the terminal.
Ventajas: La tripulación muy atenta
Desventajas: Nada q mejorar que sigan así!!
Desventajas: It was a terrible flight in most of the citiries
Ventajas: The crew was amazing and flight was comfortable. Leg room fine. They turned off lights so we could sleep.
Desventajas: Seats could use a bit more padding.
Desventajas: Flight was delayed more than 2 hours.
Desventajas: Arkia changed there flight hour and no one updated me. I almost missed the flight.
It was messed
Ventajas: The crew was nice
It was ok for a short flight
Desventajas: There was a big delay and the airport boards weren’t updated The plan is small
Desventajas: There was a delay in flying
The service was terrible
And the airplane is old and uncomfortable.
The flight attendants did not relate and really gave the feeling unpleasant
No viajaría más con Arkia
Ventajas: La comida El personal
Desventajas: El vuelo salió dos horas y media más tarde. Me tocó asiento en la sala de emergencia que no se reclinaba Llegue enferma a Londres porque el aire estaba muy fuerte
We had a delay of 9 hours
Ventajas: short flight
Desventajas: delay in tack off of 3 hrs without air conditioner and food
Desventajas: The delayed in departure
Desventajas: The flight took of right on time.The staff was very nice
Ventajas: boarding is terrible, luggage was damaged, staff is unfriendly.
Never with this Company again
Desventajas: Arkia replaced and sold the flight to other company . Seats were very very uncomfortable. the service was bad . boarding took lots of time .
Desventajas: Arkia airline was replaced by chezc low cost air lie . the gap between seats were the worst ever . the seat i front of you was on my knees . could not move the legs . boarding was late . boardinf anf disambarcking were by busses and not direct to airport !!!! low cost - no !! Its a fraud - we paid for regular Arkia flight and ended up with low low low service !!!!!
Ventajas: Good price, nice crew, on time. Pay less? Don't expect much.
Desventajas: Very old plan, small seats, poor website (manage your trip)
Ventajas: CHECK IN
Desventajas: NOT COMFORTABLE SITS
בסדר לא יותר מזה
Desventajas: מושב בו ישבתי היה גרוע כיסאות בשורה 14. מה זה הדבר הזה כסא ללא יכולת כיוון
Desventajas: I was hospitalized and had to change the travel dates. Arkia refused to change my travel dates even though it was 2 weeks before the initial flight.
too late too cold
Ventajas: the mail about the schedule Update prevents wasted time in the airport If you had sent an e-mail on the second delay we would have stay at the hotel and not falling asleep on the carpets in a cold, closed airport.
Desventajas: There was another delay after the timing update, it would be nice if you could update it again. A night out at a cold airport , all the shops closed is really unpleasant. In the plane there were not enough blankets for all three of us! and it was very cold all the flight. When we turned to the staff they told us they were sorry and the blankets run out ... They could not find us even one blanket we could share...
Tank you for the mail about the delay
Ventajas: The mail about the delay
Desventajas: 3 hours delay Leaking AC Delay on arrival-waiting on ground for available spot in airport and finally being transferred via busse which took another 20 min. Very loud and annoying noise during flight (and I had my share of flights...)
Waited in line 2:40h for checkin
Desventajas: We (me, one pregnant wife and two kids) had to wait 2:40h in line for check-in in spite we arrived 3 hours prior to departure to the airport. There was no way to do the check-in online. Security have asked everyone to open their suitcases before depositing them in the check-in. After check-in we had to run through the airport to the gate as check-in completed only 20 minutes before departure. Because of the line and the lack of online check-in we got lousy seats at the end of the plane. The flight itself was lousy as well. It was a night flight but there was light for most of the flight and noise due to the insistency on serving cold sandwiches. After landing we had to wait more than an hour to get the luggage. One of the worst flights ever!
Ventajas: The crew was great .
I was seated on Exit seat . long legs .
Desventajas: to noisy . especially all the selling of duty free goods .
Wonderful quick and efficient flight!
Ventajas: Efficient, quick check-in, quick boarding. This 50-minute flight will save you 4 hours of driving at least!
Reasonable but not more than that
Ventajas: The crew were very nice and helpful. The airplane was clean.
Desventajas: There's no entertainment in spite the flight duration was more than 4 hours. The food was cold sandwiches in stale buns. Boarding was not well organized and was done in busses. Flight was 15 minutes delayed.
Desventajas: Flight was delayed, and above all the luggage was not board on the plane. This was however said to us after the plane was boarded and on the way up!!! That is when we also heard we are landing in Rhodos on the way to Tel Aviv to refuel the plane because of a technical thing which they knew even before the flight. So the flight was few hours longer. The plane was old and with this "error" you get to pray you ll even reach your destination. . Food? No good on the flight, only water to drink. You can buy something from the free shop while flying!!! Afterwards we had to wait for our luggage for 6 days being told it is gonna be delivered to us every day. Unless you have nerves to spare and you wanna argue a lot, and I mean A LOT, do not fly with this company!
Company does not operate flights well
Ventajas: The crew was nice
Desventajas: Food really bad. Delayed. Old plain.
Ventajas: The stuff were nice after we left...
Desventajas: We ordered the flight 3 months ago. A week before the flight, after all of our plans were booked, we received email about 2 hours delay! When we arrived to the airport, we discovered that the flight is operated by other company (Travel Service) and when we arrived to the boarding gate, we discovered that there is another delay because the airplane arrived late! Another 60 minutes delay, we landed around 23:00,and basically - it ruined the first days of our trip, since we made plans according to 19:30 landing !
WAS LEFT STRANDED, NON EXISTENT FLIGHT!!
Desventajas: I got to the airport and I was stranded because there was no such flight please credit my account immediately. I also called several times before hand to confirm my flight and was sent emails with the same ticket information. And incredibly rude customer service. I also had to re-purchase a new ticket from another airlines, which I also believe in good faith you should pay, to make up for the incredible inconvenience you put me through.
Desventajas: Check up security was extremely bais...... and un human with way they did their security checks. Unacceptable and time consuming. My personal belongs that was suppose to come with my hand loggage they obligated me to go in my check in loggage. The danger to that is that third parties could touch my belongings or even break carting the bag to one side to another..
Flight delayed 5 hours
Ventajas: Atentive and nice crew
Desventajas: Uncomfortable sits... no food...
Desventajas: Boarding was a zoo. Plane old and tight.
Great cost flight
Ventajas: Everything ;) plans , food and service
Ventajas: Nice, short flight from tlv to Eilat
Desventajas: Nothing. The entire flight was just wonderful
Desventajas: vayama are the worst booker ever. i have never received such unprofessional service in my life. i never thought it could exist and i come from israel.
Desventajas: The flight was delayed 2.5 hours and they were not keeping us updated, the plane was so outdated and old the seats were horrible, the food was beyond awful, and it was also not an arkia plane it was another small random airline's plane....overall the experience was NOT GOOD
Desventajas: The fact that there was no online checkin :/
Ventajas: Great customer service. They changed our flight without any questions. Smooth flight.
Ventajas: The crew was very nice.
Desventajas: Terrible food - you offer one sandwich for a 5 hour flight? If this is a low-cost then at least offer the opportunity to buy food.. Overcrowded plane - this is a very old plane, no space to move, and boy it was crowded.
Ventajas: It was fast
Desventajas: The drinks
Desventajas: Ground support for landing in tlv is horrible
waiting for bus outside plane for a long time even thouh flight was on time
Desventajas: Plane was delayed by two hours
I wont fly with arkia any more, this is my last ti
Desventajas: 1) the flight delayed 2) the aircraft is old and so dense 3) the crew messing with things that i didnt experience in other flights, like telling me to remove the headphones while take-off and landing. 4) the meal was very poor 5) no Entertainment at all and this is international flight! (4 hours) the overall felling was bad... i wont but another arkia flight
Bad bad bad
Ventajas: I don't recommend this airline and security was horrible
Desventajas: Everything !!!!!
טיסה טובה מאוד בסך הכל
Ventajas: המטוס, הטייס, הליך הצ'ק-אין והבורדינג.
Desventajas: הכיבוד במהלך הטיסה היה מינימלי מאוד, ברמת העלבון (שני ביסקוויטים). אפשר היה לתת מעט יותר.
Delays over delays over delays... intolerable
Ventajas: The crew was nice, the food was average
Desventajas: Dur to all the delays - a very bad experience
Ventajas: The crew was excellent. They give very good service. Overall I was very satisfied with the flight.
Desventajas: Boarding took a lot of time and the flight was late in more then an hour.
I'll try not flying with them anymore...
Desventajas: The crew was VERY unprofessional and quite rude. The food was lame
flight to eilat
Ventajas: great security pre boarding. easy departure and arrival. efficient and pleasant
One of my favorite flights of all-time. Why?
Ventajas: I am a non-Jewish American living teaching in Israel. I was returning with my wife and two children from a vacation in Cyprus. Because it was the first Shabbat of Passover there were only 12 passengers on the flight and the flight was 35 minutes in the air.
Desventajas: There is always a slight fear when taking a flight into Israel due to the security situation but I believe it is handled thoroughly and fairly.
Ventajas: Flight was comfortable, crew were nice and polite
Desventajas: Flight was delayed by over 3 hours although i got an email stating that it was on time, and on all the flight stats online it stated that the flight was on time, even wen it was already delayed. Extremely frustrating and unprofessional.
Desventajas: Haphazard boarding; push shove, ugly and loud people.
Desventajas: The flight was delayed 1.5 hours
Ventajas: Everything was amazing, thank you:)
Desventajas: Anything was bad
Desventajas: Fue un vuelo terrible en la mayoría de las ciudades